Who are we?
If you have any questions about how we collect, store and use your information, you may by e-mailing us at firstname.lastname@example.org
We will at all times only collect and process your personal information in accordance with applicable data protection laws, including the Regulation (EU) 2016/679 of the European Parliament and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
What information do we collect and how do we collect it?
How do we use your information?
By using the Website or Services, you agree that your information may be used by us and by carefully selected third parties chosen by us for any of the following purposes:
(a) to provide you with our Services and any associated products;
(b) to provide you with a personalised browsing experience when using the Website;
(c) to facilitate your access to the Website or your use of the Services;
(d) for technical administration of the Website;
(e) to fulfil any contractual agreements between you and us or any requests for the Services;
(f) to respond to any comments, questions or feedback that you submit to us via the Website or contact us by other available means or to contact you regarding matters such as details of your booking or payment status;
(g) when we have your consent, to contact you about any promotions or contests or send you details (including by post, phone, fax, e-mail or SMS) of other products and services which we think may interest you;
(h) to engage in research and analysis in order to maintain and improve the Website and our products and Services, as well as develop new products and services;
(i) to manage any account that you hold with us; and
(j) to comply with legal and regulatory requirements.
We may also perform general analysis of user behaviour and characteristics in order to measure interest in and use of the various areas of the Website and to inform advertisers of such non-personally identifiable information as well as the number of users that have been exposed to or clicked on their advertising banner. We may sell or share anonymised aggregate data from such analysis with third parties.
Transfers of personal data
We have put in place technical and organisational security measures to prevent the loss or unauthorised access of your personal information. However, whilst we have used our best efforts to ensure the security of your data, please be aware that we cannot guarantee the security of information transmitted over the Internet.
Third Party Links
What are your rights?
Depending on applicable law, you may have the right to contact us in order to find out what information we hold about you. You may also have the right to access, cancel or correct any information that we hold about you. If you wish to exercise any of these rights, please contact us using the contact details specified below.
If you wish to unsubscribe from e-mail marketing communications that we send to you, you can most easily do this by clicking on the unsubscribe link at the bottom of order page. You may also contact us in writing at email@example.com to inform us if you do not wish to receive any marketing materials from us.
YOUR LEGAL RIGHTS
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
What are cookies?
For more information about cookies, including further details as to what they are and how to refuse them, please visit www.allaboutcookies.org.