Track My Order

To track your order, enter your order number and email address:

To track your order, please enter the tracking number you received in the shipping confirmation email

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How to track your parcel?

We have provided your order with a unique tracking number what you can find in the order confirmation email we had sent you starting with RI:


You are able to use this tracking code at your local postal services’ website to see the progress of your order. I.e. Italian orders should check Posta Italiane, UK ones at Royal Mail, etc…

In many cases, the tracking only shows that the parcel has left the country of origin, Bulgaria, and on its way to the destination country and will be scanned and traced again when it has arrived at the distribution centre. 

List of European Postal Services

Country Company Website
Åland Islands (Finland) Posten Åland
Albania Posta Shqiptare
Armenia HayPost
Austria Österreichische Post
Azerbaijan Azərpoçt
Belarus Belposhta
Belgium Bpost
BH Pošta
Hrvatska Pošta Mostar
Pošte Srpske
Bulgaria Bulgarian Posts
Croatia Hrvatska pošta
Cyprus Cyprus Postal Services
Czech Republic Česká pošta
Denmark Post Danmark
Estonia Omniva
Faroe Islands (Kingdom of Denmark) Posta (company)
Finland Posti
France La Poste
Germany Deutsche Post
Gibraltar (UK) Royal Gibraltar Post Office
Greece Hellenic Post
Greenland (Kingdom of Denmark) Post Greenland
Guernsey (UK) Guernsey Post
Hungary Magyar Posta
Iceland Íslandspóstur
Ireland An Post
Isle of Man (UK) Isle of Man Post Office
Italy Poste italiane
Jersey (UK) Jersey Post
Kosovo Posta e Kosovës
Latvia Latvijas Pasts
Liechtenstein Liechtensteinische Post
Lithuania Lietuvos paštas
Luxembourg Post Luxembourg
Malta MaltaPost
Moldova Poșta Moldovei
Monaco La Poste Monaco
Montenegro Pošta Crne Gore
Netherlands (Kingdom of the Netherlands) PostNL
North Macedonia North Macedonia Post
Norway Posten
Poland Poczta Polska
Portugal Correios de Portugal
Romania Poșta Română
Russia Russian Post
San Marino Poste San Marino
Serbia Pošta Srbije
Slovakia Slovenská pošta
Slovenia Pošta Slovenije
Spain Correos
Sweden PostNord
Switzerland Swiss Post
United Kingdom Royal Mail
Ukraine Ukrposhta
Vatican City Poste Vaticane